At Élise, we value your privacy and are committed to protecting your personal information.

When you visit our website, place an order, subscribe to our emails, or contact us, we may collect basic information such as your name, email address, phone number, shipping address, billing details, and order information.

We use this information to process orders, deliver products, respond to enquiries, improve our website, and send updates or promotions if you have chosen to receive them.

We may also collect basic website data, such as pages visited, device type, and browser information, to help us understand how visitors use our site and improve the experience.

We do not sell or trade your personal information. We only share your details with trusted partners when necessary, such as payment processors, delivery companies, website hosting providers, or email marketing tools.

Your payment information is handled securely by our payment provider. We do not store full payment card details.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us directly.

You may also contact us to request access to, correction of, or deletion of your personal information, where applicable by law.

We take reasonable steps to keep your information safe, but no online service can be guaranteed to be completely secure.

Our website may use cookies to improve functionality, remember preferences, and understand website performance. You can manage cookies through your browser settings.

If we update this Privacy Policy, the new version will be posted on this page.